Privacy Policy

1. Who We Are

FocusStream Media ("FSM," "we," "us," or "our") provides professional audio streaming, remote mixing, and post-production services to churches and faith-based organizations. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website at focusstreammedia.com or engaging our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number)
• Organization information (church or ministry name, location)
• Technical information about your audio environment submitted via our intake form
• Messages and correspondence sent through our contact form

We also collect standard web analytics data (pages visited, browser type, referral source) through Google Analytics to understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule audit calls
• Deliver and support the services you've engaged us for
• Send service-related communications (delivery notifications, status updates)
• Improve our website and service offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain your information for as long as necessary to provide services and fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

5. Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. All form submissions are transmitted over encrypted HTTPS connections.

6. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: site usage statistics
• Cloudflare: hosting and content delivery
• n8n: form submission processing (internal infrastructure)

Each service operates under its own privacy policy. We do not expose your data to these services beyond what is required to operate our website.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, contact us at hello@focusstreammedia.com.

8. Changes to This Policy

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

9. Contact

Questions about this policy? Reach us at: